Terms of Service

Effective: September 15, 2026

These terms govern use of Calemander, the scheduling service at calemander.com (“the Service”), operated by Calemander LLC, an Illinois limited liability company (“Calemander”, “we”, “us”). By creating a workspace or booking a meeting through the Service, you agree to them.

The service

Calemander lets hosts publish booking pages, sync availability with connected calendars, collect payments for paid bookings, and manage meetings. We may add, change, or remove features over time.

Accounts and acceptable use

You are responsible for activity in your workspace, for the content you publish on it, and for keeping credentials secure. You may not use the Service to:

  • send unsolicited messages of any kind, including bulk email and unrequested calendar invitations, or upload contact lists you did not collect with consent;
  • impersonate any person or organisation — including Calemander, our staff, or another workspace — or present your workspace in a way likely to make visitors believe it is operated by someone else;
  • publish content designed to obtain credentials, payment details or other sensitive information under false pretences, or that links to such content;
  • harvest personal data, scrape the Service, or resell access to it;
  • interfere with the Service or attempt to access workspaces, data, or systems you are not authorised to reach;
  • violate applicable law, or infringe anyone's rights.

Your workspace is published on a subdomain of ours and is served under our name and certificate. Because a visitor may reasonably read it as coming from us, we hold workspace content to these rules whether or not a specific use is listed above.

Enforcement

We may suspend a workspace, remove or disable specific content on it (including custom styling, images, and booking pages), reclaim or change a workspace address, or terminate a workspace entirely. We may do so immediately and without prior notice where we reasonably believe it is necessary — waiting for a violation to be proven is not workable when the harm is ongoing.

We may act on any of the following grounds:

  • a breach of these terms, or conduct we reasonably believe to be one;
  • a credible report from a third party, a security vendor, a registrar, or a payment provider;
  • compliance with law or legal process;
  • a risk to the deliverability or reputation of shared infrastructure. Workspaces that have not connected their own sending domain send mail on a shared sender, so conduct that damages its reputation harms every other workspace using it, and we may act to protect them;
  • non-payment, a chargeback, or a payment dispute.

Where circumstances allow, we will tell you what happened and give you a chance to put it right. A workspace address is licensed to you for use with the Service and is not property; we may reclaim one that is unused, that impersonates another party, or that we need for the operation of the Service. If we terminate a workspace for a breach of these terms, fees already paid are not refunded. You may close your workspace at any time from your settings or by contacting us.

You will reimburse us for losses, claims, and reasonable costs we incur because of your breach of these terms or your misuse of the Service — including the cost of responding to complaints your workspace causes.

Payments

  • Payments for paid bookings are processed between the attendee and the host by the payment provider the host has connected. The host — not Calemander — is the merchant of record, and the host's own cancellation and refund policies apply.
  • Subscription fees for the Service itself, where applicable, are billed by us through Stripe.

Integrations you connect

The Service can connect to other products you already use — calendars, conferencing, payment providers, and practice-management software including Clio. Each connection is one you make, under your own agreement with that provider, and you can end it at any time from your settings or at the provider. We act on the authorisation you grant and nothing beyond it. We are not a party to your agreement with that provider, we do not control their service, and we are not responsible for what they do with data you have separately given them.

Where an integration fails, that is ours to support. Contact us at support@calemander.com; we will not redirect you to the other provider for a problem with our integration.

Clio

If your firm connects Clio Manage, confirmed bookings on the event types you enable are written to your firm’s Clio calendar and contact list, and are moved or removed there when a booking is rescheduled or cancelled. If your firm also turns on time entries, one is written for the responsible lawyer when a consultation has ended; that setting is off unless you turn it on. We do not write notes, matters, documents or bills. The Privacy Policy sets out exactly which fields travel and which do not. Information flows from Calemander to Clio only: we do not read your Clio calendar, and Clio is never used to decide when you are free.

“Sign in with Clio” authenticates a person. The first time anyone at your firm uses it, the sign-in continues into a Clio Manage authorisation on Clio’s own consent screen; you can decline that screen and still be signed in. If you approve it, the resulting Clio Manage connection belongs to the workspace and is governed by the paragraph above.

Disconnecting Clio stops the flow and removes the connection and the tokens we hold for it. Appointments already written to your Clio calendar remain in Clio, because they are your firm’s records. Your use of Clio stays governed by your agreement with Clio, and nothing here changes it.

Payments through LawPay, and trust accounts

LawPay is one of the payment providers a host can connect, on the same footing as Stripe and Square: you are the merchant of record, the money goes to your account, and card details are entered in the provider’s own fields and never reach us.

A LawPay connection can include trust accounts. Choosing which account a paid booking is deposited into is your decision alone. Rules on advance fees and client funds differ by jurisdiction, we offer no default, and we will not choose for you. Compliance with your state bar’s trust-accounting rules is entirely your responsibility.

Because LawPay permits one refund per trust deposit, the Service will not let you issue a second refund against a booking that has already been refunded. That guard is a convenience, offered so the Service does not help you breach a rule by accident. It is not legal, accounting or compliance advice, it does not make us responsible for your trust accounting, and it is not a substitute for your own controls.

Your data

Your content (event types, bookings, attendee data) belongs to you; you grant us the rights needed to operate the Service on it. Our handling of personal data is described in the Privacy Policy. You can request an export or deletion of your workspace at any time.

We do not read your bookings or attendee data as a matter of course. Where we are investigating a specific report or a suspected breach of these terms, we may access the content necessary to look into it, and we keep that access to what the investigation needs. After a workspace is closed or terminated we keep its data for a short period so it can be restored or exported if the closure was a mistake or is disputed, and delete it after that.

Disclaimers and liability

The Service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, and our total liability for any claim is limited to the amounts you paid us for the Service in the twelve months before the claim arose. Nothing in these terms limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of the State of Illinois. Any dispute about these terms or the Service will be decided in the state or federal courts located in Cook County, Illinois, and you and we agree to the jurisdiction of those courts.

Assignment

We may assign these terms in connection with a merger, acquisition, or sale of assets. You may not assign them without our written consent.

Changes and contact

We may update these terms; material changes will be announced to workspace owners by email, and continued use after a change constitutes acceptance. Questions: support@calemander.com.

Legal notices to us go to Calemander LLC, 2862 W Lyndale St, Unit 2E, Chicago, IL 60647, and by email to support@calemander.com.